PRIVACY POLICY

PERSONAL DATA PROTECTION

Responsible for the treatment
Contact details of the person in charge: FEROSA S.L.U. with address at C / Marrón Imperial, 1-3M P.I. Las Norias, Monforte del Cid 03670 (Alicante) and contact email contacto@marmolesferosa.com.

YOUR DATA PROTECTION RIGHTS

How to exercise the rights: You can send a written communication to the registered office of FEROSA or to the email address indicated in the heading of this legal notice, including in both cases a photocopy of your ID or other similar identification document, to request the exercise of The following rights:
• Right to request access to personal data: you can ask FEROSA if this company is treating your data.
• Right to request rectification (if incorrect) or deletion.
• Right to request the limitation of your treatment, in which case they will only be kept by FEROSA for the exercise or defense of claims.
• Right to oppose the treatment: FEROSA will stop treating the data in the way you indicate, unless for compelling legitimate reasons or the exercise or the defense of possible claims have to continue treating.
• Right to data portability: in case you want your data to be processed by another firm, FEROSA will facilitate the portability of your data to the new person in charge.

Models, forms and more information about your rights: Official website of the Spanish Agency for Data Protection

Possibility of withdrawing consent: in the case that you have granted consent for a specific purpose, you have the right to withdraw it at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

How to complain to the Control Authority: If you consider that there is a problem with the way in which FEROSA is handling your data, you can address your claims to the FEROSA Security Manager or to the appropriate data protection authority, being the Spanish Agency for Data Protection, as indicated in the case of Spain.

Right to forget and access to your personal data
At all times you will have the right to review, recover, anonymize and / or delete, totally or partially, the data stored on the Website. You just have to send an email to contacto@marmolesferosa.com and request it.

Data security and secrecy
The Website is committed to the use of the data included in the file, to respect their confidentiality and to use them in accordance with the purpose thereof, as well as to comply with their obligation to save them and adapt all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the provisions of Royal Decree 1720/2007 of December 21, which approves the Regulations for the development of Organic Law 15/1999 of December 13, on the Protection of Data of Personal character.

You guarantee that the personal data provided through the form are true, being obliged to communicate any modification of them. Likewise, you guarantee that all the information provided corresponds to your actual situation, which is up to date and accurate. In addition, you must maintain your updated data at all times, being solely responsible for the inaccuracy or falsity of the data provided and the damages that may be caused to FEROSA as the owner of the Website, or to third parties due to the use of said information.

Security breaches
FEROSA adopts reasonably adequate security measures to detect the existence of viruses. However, you must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, FEROSA can not guarantee the absence of viruses or other elements that may cause alterations in computer systems (software and hardware). ) of the User or in their electronic documents and files contained therein.

Also, FEROSA has an active security surveillance system that reports on each user activity and possible gaps in the security of user’s damages. If any gap is detected, FEROSA undertakes to inform users within a maximum period of 72 hours.

WHAT INFORMATION DO WE COLLECT FROM USERS AND WHAT WE USE THEM FOR

All the products and services offered on the FEROSA website refer to contact forms and comment forms. This Website always requires the prior consent of the users to process their personal data for the indicated purposes. You have the right to revoke your prior consent at any time.

Record of activities of data processing

Web and hosting: The FEROSA Website has an SSL encryption TLS v.1.2 that allows the secure sending of personal data through contact forms of standard type, hosted on the servers that FEROSA has contracted with WEBEMPRESA.
Data collected through the web: The personal data collected will be subject to automated processing and incorporated into the corresponding files of which FEROSA is the owner.
• We will get your IP, which will be used to check the origin of the message in order to offer you information, protection against SPAM comments and to detect possible irregularities (for example: opposite parts of the same case write on the website from the same IP), as well as data related to your ISP.
• Likewise, you can provide us with your data through email and other means of communication indicated in the contact section.
Comments form: On the web there is the possibility that users leave comments to the site’s publications. There is a cookie that stores the data provided by the user so that you do not have to re-enter them on each new visit and also the address, name, web and IP address are collected internally. The data is stored in the WEBEMPRESA servers.
User registration: Not allowed unless expressly requested.
Email: Our e-mail service provider is WEBEMPRESA.
Instant messaging: FEROSA does not provide service through instant messaging, such as WhatsApp, Facebook Messenger or Line.
Content embedded from other websites. The articles on this site may include embedded content (eg videos, images, articles, etc.). The content embedded from other websites behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with embedded content, including tracking your interaction with embedded content if you have an account or are connected to that website.
Other services: Certain services provided through the Website may contain specific conditions with specific provisions regarding the protection of personal data. It is essential to read and accept it prior to requesting the service in question. Purpose and legitimation: The purpose of the processing of this data will be solely to provide you with the information or services that you request.
Presence in networks: FEROSA has a profile in some of the main social networks of the Internet. Purpose and legitimacy: The treatment that FEROSA will carry out with the data within each of the aforementioned networks will be, at the most, the one that the social network allows to the corporate profiles. Thus, FEROSA will be able to inform, when the law does not prohibit it, its followers by any means that the social network allows about its activities, presentations, offers, as well as providing personalized customer service.
Data extraction: In no case FEROSA will extract data from social networks, unless the user’s consent is specifically and expressly obtained for it.
Rights: When, due to the very nature of social networks, the effective exercise of the data protection rights of the follower is subject to the modification of the personal profile of this, FEROSA will help you and advise you to that end to the extent of your possibilities.

Those responsible for treatment outside the EU

Storage and encryption. FEROSA uses encrypted storage services from WEBEMPRESA.
Email. The email service of FEROSA is provided using the services of WEBEMPRESA.
Social networks. FEROSA makes use of the American social networks Facebook and Twitter, to whom an international transfer of data is made, analytical and technical in relation to the Website, being in its servers where FEROSA treats the data that, through them , users, subscribers or navigators deliver to FEROSA or share with it.
RESPONSIBILITY FOR THE CONTENT OF THE WEBSITE

The Website contains texts prepared for merely informative or informative purposes that may not reflect the current status of legislation or jurisprudence and refer to general situations, so that its content can never be applied by the user to specific cases. The opinions expressed in them do not necessarily reflect the views of FEROSA. The content of the articles published on this Website can not be considered, under any circumstances, as a substitute for legal advice. The user must not act on the basis of the information contained in this Website without first resorting to the corresponding professional advice.

The external links contained in this Website lead to sites managed by third parties. FEROSA is not responsible for the contents or the status of these sites. The use of external links does not imply that FEROSA recommends or approves the contents of the landing pages.

Intellectual and industrial property rights

Through these General Conditions, no intellectual or industrial property rights are transferred over the lightslate.es portal or any of its component elements, and the User is expressly prohibited from reproducing, transforming, distributing, publicly communicating, making available to the public, extracting , reuse, resubmission or use of any nature, by any means or procedure, of any of them, except in cases where it is legally permitted or authorized by the owner of the corresponding rights.

The user knows and accepts that the entire website, containing the text, images, designs, software, contents (including structure, selection, arrangement and presentation thereof), audiovisual material and graphics, is non-exhaustive. trademarks, copyrights and other registered legitimate rights, in accordance with the international treaties to which Spain is a party and other property rights and laws of Spain.

In the event that a user or a third party considers that a violation of their legitimate intellectual property rights has occurred due to the introduction of certain content on the Website, they must notify FEROSA of this circumstance, stating:

Personal data of the owner of the rights allegedly infringed, or indicate the representation with which he acts in case the claim is presented by a third party other than the interested party.
Indicate the contents protected by the intellectual property rights and their location on the Web, the accreditation of the intellectual property rights indicated and express declaration in which the interested party is responsible for the veracity of the information provided in the notification.

Regulation and conflict resolution

These Terms of Use of the Website are governed in each and every one of its extremes by Spanish law. The language of drafting and interpretation of this legal notice is Spanish. This legal notice will not be filed individually for each user but will remain accessible through the Internet on this Website.

Users may submit to the Consumer Arbitration System of which FEROSA will be a party to resolve any dispute or claim arising from this text or any activity of FEROSA, except to resolve those conflicts that arise due to the development of an activity that requires membership, in which In case the Client must address the appropriate body of the appropriate bar association.

Users who have the status of consumers or users as defined by the Spanish regulations and reside in the European Union, if they have had a problem with an online purchase made to FEROSA, to try to reach an out-of-court settlement can go to the Platform of Online Litigation Resolution, created by the European Union and developed by the European Commission under Regulation (EU) 524/2013.

Provided that the User is not a consumer or user, and when there is no rule that obliges otherwise, the parties agree to submit to the corresponding case law, as this is the place where the contract is concluded, expressly waiving any other jurisdiction that may correspond to them

WHAT WE EXPECT FROM USERS

The access and / or use of this website attributes to the person who performs the condition of User, accepting, from this moment, fully and without reservation, this Legal Notice, as well as the particular conditions that, if applicable, complement, in relation to certain services and contents of the website.

The User is informed and accepts that access to this website does not imply, in any way, the beginning of a commercial relationship with lightslate.es. In this way, the user agrees to use the website, its services and contents without contravening current legislation, good faith and public order. It is prohibited to use the website for illicit or harmful purposes, or that, in any way, may cause damage or prevent the normal functioning of the website. Regarding the contents of this site, it is prohibited:

• Its reproduction, distribution or modification, in whole or in part, unless authorized by its legitimate owners.
• Any violation of the rights of the provider or the legitimate owners.
• Its use for commercial or advertising purposes.

Remarketing

The remarketing or similar audiences feature in AdWords allows us to reach people who have visited our website before and help them complete their sales process.

As a user, when you enter our website, we will install a remarketing cookie (can be Google Adwords, Criteo or other services that offer remarketing).

This cookie stores visitor information, such as the products you have visited or if you have left the shopping cart.
When the visitor leaves our website, the remarketing cookie continues in their browser.

Other conditions of use of this website

The user undertakes to make diligent use of the website and the services accessible from it, in full compliance with the law, good customs and this legal notice.

Unless expressly authorized in writing by FEROSA, reproduction is strictly prohibited, except for private use, processing, and in general any other form of exploitation, by any procedure, of all or part of the contents of this website.

It is strictly forbidden to carry out any manipulation or alteration of this website without prior consent. Consequently, FEROSA will not assume any responsibility derived, or that could derive, from said alteration or manipulation by third parties.

Exercise of ARCO rights

You can exercise, with respect to the data collected, the rights recognized in the Organic Law 15/1999, of access, rectification or cancellation of data and opposition. Therefore I inform you that you can exercise these rights by written and signed request that you can send to contacto@marmolesferosa.com.

Exclusion of guarantees and responsibility

FEROSA does not grant any guarantee nor is liable, in any case, for damages of any kind that could be caused by:

• The lack of availability, maintenance and effective functioning of the website or its services and contents;
• The existence of viruses, malicious or harmful programs in the content;
• Illegal, negligent, fraudulent use or contrary to this Legal Notice;
• The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.

FEROSA is not responsible under any circumstances for any damage that may arise from the illegal or improper use of this website.

European online dispute resolution platform

The European Commission provides an online dispute resolution platform that is available at the following link: http://ec.europa.eu/consumers/odr/. Consumers can submit their claims through the online dispute resolution platform

Applicable law and jurisdiction

In general, the relations between lightslate.es with the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction.
We will always be available: contacto@marmolesferosa.com

In case any User has any doubt about these Legal Conditions or any comments about the lightslate.es portal, please contact contacto@marmolesferosa.com or use the contact form available on the website.

Our privacy policy describes how we collect, store or use the information we collect through the different services or pages available on this site. It is important that you understand what information we collect and how we use it since access to this site implies acceptance of our privacy policy.

Acceptance and consent

The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by lightslate.es, in the manner and for the purposes indicated in this Privacy Policy.

Commercial post office
According to the LSSICE, lightslate.es does not perform SPAM practices, so it does not send commercial e-mails that have not been previously requested or authorized by the User.